FAQ

Frequently Asked Questions

Got questions? Good.

We like curious minds almost as much as we like good coffee.
Whether you’re wondering about shipping, subscriptions, grind types or what makes our beans better—this is the place.
No fluff. Just answers.

Why don’t you sell ground coffee?

We only ship whole beans because once ground, coffee starts to lose flavour. Grinding fresh at home gives you the best possible cup.

Pick your roast, size, and delivery schedule. You’ll get 15% off every order and can pause, skip or cancel anytime.

Fortnightly or monthly — your call.

Keep them airtight and out of direct sunlight. No fridge needed.

We ship New Zealand wide using tracked courier. Most orders arrive in 1–3 working days.

Find the brew
fit for you

We have created this tool to help you find the perfect brew for you. Follow through the steps to determine your coffee needs.